Shipping rates and free shipping policy only apply to items shipped within the continental U.S.(shipping rates and free shipping do not apply for Alaska and Hawaii orders). Free shipping is only available for ground shipping (not express shipping). Ground shipping includes UPS and/or USPS priority mail.
Shipping time for most items in the U.S.A. is 5 to 7 business days. Some chandeliers and furniture may take up to 3 to 4 weeks for shipping.Some of the products we sell may be shipped directly from one of our distributors. If you order more than one item you may receive your order in separate deliveries.
Furniture is delivered by a freight carrier. The carrier will schedule a delivery time and provide curbside delivery, unless white glove service is advertised for the item. The customer is responsible for moving the furniture into the house and setting it up. Assembly instructions are provided.
The customer is responsible for all freight charges and restocking fees if they refuse delivery of furniture items. Both of the freight charges and the restocking fee will be subtracted from the customers refund when a customer refuses delivery or cancels their furniture order while their merchandise is in transit. The customer should inspect the merchandise for damages prior to signing the bill of lading for merchandise shipped via a freight carrier. Once the bill of lading is signed the customer owns the merchandise and is responsible for any damages.